This is the error I am getting from on My Dashboards > Settings > All Settings > NTA Settings:
When I click on “View Details”, I get this screen:
So, not sure really where to start, have gone into the Customer Success Center and use “Netflow Collector Services” in the search window.
Link #1 - NetFlow collector services - SolarWinds Worldwide, LLC. Help and Support
Did not help as I am unable to get past the Netflow Collector Services.
Link #2 - NetFlow Collector Services resource
NetFlow Collector Services resource - SolarWinds Worldwide, LLC. Help and Support
Did not help with a resolution.
Link #3 - Solarwinds Data Collector Processor and Solarwinds Netflow service Will not restart
Solarwinds Data Collector Processor and Solarwinds Netflow service Will not restart - SolarWinds Worldwide, LLC. Help an…
Did not help as I know my SQL Server is online. So just to make sure I checked the following:
My Dashboards > Settings > All Settings > Polling Engines>
Core Orion Server – Last Database Sync – 5 Seconds ago
APE #1 (BEL) – Last Database Sync – 22 seconds ago
APE #2 (CLA) – Last Database Sync – 10 seconds ago
APE #3 (GOR) – Last Database Sync – 4 seconds ago
APE #4 (SHA) – Last Database Sync – 3 Seconds ago
Well the databases are good, but let me check the services to make sure everything is running.
My Dashboards > Settings > All Settings > Orion Service Manager ((Awesome Feature!!!)
So, I noticed that there were some differences in what services were running on some APE’s than others. I logged into #2 and here it what it said:
1 - Netflow appears to be installed:
Thinking the Application was installed, I should have the service there as well:
No service available. Huh!
Course of Action for Resolution.
- Run the Configuration Wizard on the APE.
Other screens and windows truncated…..
No NETFLOW SERVICE
2. Repair the NTA Application
Opened up Control Panel > Programs and Features > Right Click on Solarwinds Orion Netflow Analyzer 4.2 > Repair
Now, I get to have a discussion with System Engineers to get appropriate access to the server.
{{{{ Pending Resolution for Issue above }}}}
3. Uninstall NTA Application and Install NTA Application
4. Uninstall all Solarwinds Software from APE and launch Orion-Installer
5. Repair NTA Storage Server Software
6. Repiar NTA Orion Core Server Software
I looked through several of these links in hopes for find some more information.
NTA 4.x installation FAQ - SolarWinds Worldwide, LLC. Help and Support