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There was an error rendering: Netflow Collector Services

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This is the error I am getting from on My Dashboards > Settings > All Settings > NTA Settings:

 

 

When I click on “View Details”, I get this screen:

 

 

So, not sure really where to start, have gone into the Customer Success Center and use “Netflow Collector Services” in the search window.

 

 

Link #1 - NetFlow collector services - SolarWinds Worldwide, LLC. Help and Support

Did not help as I am unable to get past the Netflow Collector Services.

 

Link #2 - NetFlow Collector Services resource

NetFlow Collector Services resource - SolarWinds Worldwide, LLC. Help and Support

Did not help with a resolution.

Link #3 - Solarwinds Data Collector Processor and Solarwinds Netflow service Will not restart

Solarwinds Data Collector Processor and Solarwinds Netflow service Will not restart - SolarWinds Worldwide, LLC. Help an…

Did not help as I know my SQL Server is online.  So just to make sure I checked the following:

 

My Dashboards > Settings > All Settings > Polling Engines>

Core Orion Server – Last Database Sync – 5 Seconds ago

APE #1 (BEL) – Last Database Sync – 22 seconds ago

APE #2 (CLA) – Last Database Sync – 10 seconds ago

APE #3 (GOR) – Last Database Sync – 4 seconds ago

APE #4 (SHA) – Last Database Sync – 3 Seconds ago

 

Well the databases are good, but let me check the services to make sure everything is running.

My Dashboards > Settings > All Settings > Orion Service Manager ((Awesome Feature!!!)

So, I noticed that there were some differences in what services were running on some APE’s than others.  I logged into #2 and here it what it said:

 

1 - Netflow appears to be installed:

 

Thinking the Application was installed, I should have the service there as well:

 

No service available.  Huh!

 

Course of Action for Resolution. 

 

  1. Run the Configuration Wizard on the APE.

Other screens and windows truncated…..

 

No NETFLOW SERVICE

 

2.  Repair the NTA Application

 

Opened up Control Panel > Programs and Features > Right Click on Solarwinds Orion Netflow Analyzer 4.2 > Repair

 

Now, I get to have a discussion with System Engineers to get appropriate access to the server.

 

{{{{  Pending Resolution for Issue above }}}}

 

3.  Uninstall NTA Application and Install NTA Application

4.  Uninstall all Solarwinds Software from APE and launch Orion-Installer

5.  Repair NTA Storage Server Software

6.  Repiar NTA Orion Core Server Software

 

 

I looked through several of these links in hopes for find some more information. 

NTA 4.x installation FAQ - SolarWinds Worldwide, LLC. Help and Support


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